The hotel offers amenities for your comfortable stay and unforgettable experiences
Crisp Comfort!
“The bedding was immaculate with fresh sheets that felt crisp and clean each day, enhancing the overall comfort of our stay.” view full review
Kids Loved It!
“Our children had an absolute blast playing in the pool without any restrictions, creating wonderful memories during our vacation.” view full review
Delicious Breakfast!
“The grab-and-go breakfast was a perfect start to our day, especially the delightful muffins that were a hit with the family.” view full review
Clean Gym!
“The gym facilities were impressively clean, making it easy and enjoyable to maintain our fitness routine during our stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Housekeeping
Dry cleaning
Welcome drink
Dining
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Sun terrace
Garden area
Leisure/ TV room
Shallow end
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2 Ncondo Place Umhlanga,
Durban,
South Africa,
4320,
KwaZulu-Natal
Map view
street view
2 Ncondo Place Umhlanga,
Durban,
South Africa,
4320,
KwaZulu-Natal
City landmarks
Beach
uMhlanga Main Beach
1.8
km
1 Palm Blvd G240
Wavepark Gateway
920 m
Mall
Gateway Theatre of Shopping
1.5
km
Lighthouse
uMhlanga Lighthouse
2.1
km
Harbour
Whalebone Pier
1.9
km
4 Umhlanga Rocks off the M
Natal Shark Board
1.1
km
16 Chartwell Drive
Africa Art Gallery
1.7
km
Palm Boulevard
930 m
Gateway Mall
1.5
km
Granada Square Shopping Centre
1.2
km
Park
Chris Saunders Park
820 m
14 Chartwell Drive Shop 5b
Makiwa Gallery
1.3
km
Event hall
Kwazulu-Natal Sharks Board Maritime Centre of Excellence
650 m
Theatre
The Barnyard
630 m
Theatre
The Barnyard Theatre
630 m
Cinema Nouveau
630 m
Kwazulu-Natal Sharks Board
650 m
Ster-Kinekor
670 m
Shopping Area
The Crescent
1.1
km
Mall
Granada Square
1.3
km
Unit 205 Granada Square
Mindgame Escape
1.2
km
Grace Family
910 m
Church
Grace Family Church
930 m
Mall
The Crescent Shopping Centre
1.0
km
Church
St Michaels Anglican Church
1.2
km
St. Michaels
1.2
km
Beach
Bronze Beach
2.3
km
Shopping Area
Outlet Park
1.4
km
Nature reserve
Umhlanga Lagoon Nature Reserve
3.0
km
XS
1.6
km
Nearby
Event hall
Kwazulu-Natal Sharks Board Maritime Centre of Excellence
380 m
Restaurants
McDonald's Umhlanga
410 m
317 Umhlanga Rocks Drive
Sugarlicious
930 m
shop 2
Krispy Kreme
980 m
1 Palm Boulevard
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.0
Location
8.0
Service
8.3
Dining
7.3
Guest reviews
7.6/10
based on 6 reviews
8.7
8.7/10 based on 6654 reviews
Alex
United Kingdom,
May
2024
7.8/10
I arrived exhausted and under tight timelines on 21 Sept to get an internal room at the hotel. The staff was friendly, the food was good, but there was a lot of noise, maybe from the air-conditioning.
Rooms
8.0
The rooms were comfortable, but noise from the air-conditioning could be bothersome at times.
Service
7.0
The service was efficient, with options like an egg preparation station, but it lacked a truly friendly touch.
Location
9.0
The hotel is close to all important shops, not the Umhlanga beach, and near a big mall. It offered great value for money but closed early.
Dining
7.0
The dining experience was good overall, with freshly made dishes, but the variety was somewhat limited for the peak season.
Facilities
8.0
The hotel has nice facilities, including a games room for entertainment.
Barrie
United Kingdom,
January
2024
7.4/10
The hotel offers pretty comfortable rooms but lacked a balcony for fresh air and had limited charging points. Dining options could be improved for Muslim patrons. The service staff were friendly and went out of their way to assist us. The location is good for entertainment and shopping but far from the town center.
Rooms
7.0
The rooms are pretty comfortable but lacked a balcony for fresh air and had limited charging points.
Service
9.0
The service staff were friendly, helpful, and went out of their way to assist us.
Location
6.0
The location is good for entertainment and shopping but far away from the town center.
Dining
7.0
The dining had a good range of food but could improve for Muslim patrons. Some dishes were of varying quality.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, shuttle services, and a welcome drink.
William
United Kingdom,
October
2023
6.6/10
The hotel was a bit tight for us and didn't have any closets. Additionally, my friend had to shower in a different room, and cleanliness was an issue during our stay. Despite these drawbacks, the service was good with professional and friendly staff. The location was excellent, close to a major mall, but a bit far from the town center. The dining experience was okay, but lacked variety especially for kids. Overall, the facilities were satisfactory.
Rooms
5.0
The rooms were a bit tight for us and lacked closet space. Cleanliness was not up to par, and there was an inconvenience with the gown request and shower arrangements.
Service
8.0
The service was good with professional and friendly staff. I particularly enjoyed the friendly and approachable attitude of the team. The breakfast was impressive and enjoyable.
Location
7.0
The hotel's location was very good, close to shops, restaurants, and a major mall, which was convenient for our needs despite being a bit far from the town center.
Dining
7.0
The dining experience was good, but could use a little more variety, especially for kids. It was not exactly as advertised, but still satisfactory.
Facilities
6.0
The facilities met our basic needs and were average in terms of offerings.
Dorothy
United Kingdom,
September
2023
7.6/10
The hotel room was big enough for us since we were sharing, but the cleanliness was disappointing. The view from the 1st floor was not the best, adjacent to where cleaners store their equipment. We still made it work with what we had.
Rooms
5.0
The room was disappointing due to uncleaned cups and spoons and not the best view on the 1st floor where cleaners store their equipment.
Service
9.0
The service was super helpful, and they even sewed my brother's trousers in 20 minutes in preparation for a wedding. They are loyal, trustworthy, and pleasant and friendly.
Location
8.0
The location was clean and in a great spot, close to all entities with a nice breakfast.
Dining
9.0
The dining really exceeded our expectations, although they could have improved by offering more fried egg options.
Facilities
7.0
The hotel had good facilities, making the stay comfortable and convenient.
Sally
United Kingdom,
September
2023
8.4/10
My stay at the hotel was truly enjoyable. The rooms were spotless and had the added comfort of double beds, making it a great choice for anyone looking for a pleasant stay. The service was exceptional overall, although there was a minor hiccup with one of the housekeepers. The location was ideal, with easy access to shops and restaurants. The dining experience, while good, could have been enhanced with a few more side dish options. Overall, a great value for the money.
Rooms
9.0
The rooms were perfect - clean with comfortable double beds. Would definitely recommend it to anyone.
Service
8.0
The staff were super friendly and provided excellent service. It felt like a well-oiled machine, except for a minor incident with one housekeeper.
Location
9.0
The hotel is in a prime location, close to shops and restaurants, and within easy reach of the Gateway shopping center.
Dining
7.0
The dining experience was good, although it could have been even better with more variety in side dishes. The muffins were a bit small and dry.
Facilities
9.0
The facilities were top-notch and added to the overall positive experience of my stay.
Roy
United Kingdom,
June
2023
8.2/10
The hotel offers a very neat and tidy environment with a comfortable bed and clean bed linen, but the absence of a microwave and a cigarette smell detracted from the holiday vibe. The service is exceptional, especially from a dedicated staff member named Tersia. The location is excellent for access to nearby amenities and provides the peace and tranquility desired. The dining experience, while good, could use more variety to cater to individual preferences.
Rooms
8.0
The room was extremely neat and tidy, with a very comfortable bed and clean bed linen, but the lack of a microwave and cigarette smell was not ideal for a holiday stay.
Service
9.0
The service was excellent, particularly the outstanding assistance from Tersia who went above and beyond. The staff were friendly and welcoming.
Location
9.0
The location is excellent, providing easy access to all amenities and offering the desired peace and tranquility.
Dining
7.0
The dining experience was good overall, but more options in terms of chicken and meat would enhance the breakfast choices for guests.
Facilities
8.0
The facilities meet expectations with necessary services available for guests.
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